Category: Uncategorized

FIRST FOCUS for First Time Managers

FIRST FOCUS for First Time Managers

Becoming a First Time Manager can be one of the most challenging and overwhelming career transitions.  As many studies will tell you, an effective on-boarding program substantially increases the success of someone joining a new company. 77% of new hires who hit their first performance milestone had formal on-boarding training. Organizations with a standard on-boarding process experience 54% greater new hire productivity Yet, not every company has a formal on-boarding program for new employees let alone provide guidance for First Time… Continue Reading »


Share This:

Everyone Has A Story!

Everyone Has A Story!

I LOVE Stories…especially those that are about or based on true life.  That may be why I like to read historical fiction, why I am a big fan of “Humans of New York” (HONY) and why I loved to listen to my Mom and Dad tell stories about our family and growing up.  I am especially grateful to have my Dad’s home movies and recordings of my cousin interviewing my Mom and my Aunt about their childhood. Both of these… Continue Reading »


Share This:

“Play Well With Others”

“Play Well With Others”

How many of us remember hearing those words from our parents when we were  growing up?  They are a parent’s advice that would serve anyone well through out their life. Today, those words take on even more significance when working with or collaborating with others in the workplace. A 2012 IBM Survey of CEOs identified “collaboration as the number one trait CEOs are seeking in their employees with 75% saying it was critical.” Collaboration encourages the sharing of knowledge, supports… Continue Reading »


Share This:

CHART Talks: Get Your Social On – Leadership Skills for the Workplace 2020

CHART Talks:  Get Your Social On – Leadership Skills for the Workplace 2020

I have always loved Ted Talks — short, to the point presentations packed with thought provoking ideas and useful information.  The Council of Hotel and Restaurant Trainers implemented its version in the form of CHART Talks.  I had the honor to share my thoughts on how Social Media is impacting the Leadership Skills needed for the workplace.   You can also read more in my previous blog post.  What other leadership skills do you think we will need to be… Continue Reading »


Share This:

Guest on DriveThruHR – “What’s Keeping You Up at Night?”

Guest on DriveThruHR – “What’s Keeping You Up at Night?”

I had the honor of being a guest today on Drive Thru HR hosted by Bryan Wempen.  The conversation starts with the question “What’s Keeping You Up at Night?” and quickly moved through a variety of topics:  Attracting and retaining talent, the importance of 0n-boarding, simplifying HR, aligning people practices with business results, adding value and collaboration.  Would love to hear your thoughts on any of those topics! You can catch DriveThruHR everyday at 12:00 pm central time on Blog… Continue Reading »


Share This:

Feedback: It’s a Dialogue not a Monologue!

Feedback:  It’s a Dialogue not a Monologue!

In most organizations when employees are asked what they would like most from their managers – -the answer is feedback.  People want to know where they stand. They want to know if your perception of their performance is the same as their own.  Providing effective feedback is therefore a key skill set for leaders looking to develop high performers.  Yet, in many cases providing feedback is a skill that causes the most discomfort for new and long-term supervisors. For many… Continue Reading »


Share This:

Hope and Change

Last week I had the opportunity to hear Ty Bennett speak on the Power of Influence at CHART’s 86th Hospitality Training Leadership Conference in Miami. Although there were many “take aways” from his presentation, I was most struck by the video he shared — “Lost Generation”. It is both thought provoking and inspiring.   We all have the power to influence and affect positive change.  We need to invest and show interest in people.  Be present, ask questions and listen.  There… Continue Reading »


Share This:
Back to Top