The Employee Experience
What’s the secret sauce to having happy, engaged employees?
When employees feel CONNECTED, APPRECIATED, and able to GROW.
In a study conducted by Deloitte, 80% of executives said they consider the employee experience to be either very important or important, yet only 22% reporting that their organizations did an excellent job of creating a differentiated experience for their employees.
Another study conducted by MIT showed companies that get the employee experience right achieve TWICE the customer satisfaction and generate 25% higher profits than their competitors.
In other words…treat your employees right, and they’ll treat your customers right.
We will work with you to assess and gather insights about the Employee Experience within your organization, define your strategy, design the ideal experience at each stage, and support the communication, education, and execution of that strategy.