Most Accountability Problems Start As Clarity Problems
I learned that the hard way. A project missed the mark. My first instinct was to have a harder conversation — to push on accountability, ownership, follow-through. But when I finally sat down with the person involved, the issue wasn’t attitude or effort. It was my expectations. They were incomplete. I had communicated what to do. But I had left out the things that actually create alignment: why the work mattered, what a strong result looked like, and when we… Continue Reading »
